– 0% of Dallas out 0 customers out in Arkansas

Power outage history

Dallas County Arkansas

36hours

without power for the average customer in a typical year, 2018–2025

1st most of 73 in Arkansas 5.5× the national median

Worst outage on record Apr 12, 2020 100% of customers out · 90% back in 5.8 days
Hours without power, average customer per year 36h / yr State average 8.0 h · national median 6.6 h
Major outages a year 10.3 Peaks over 10% of customers or 50,000 customers
Typical time to restore 90% 3hours Median across major outages, from the peak
Longest single outage 7.3days Apr 12, 2020, over 1% of customers out
Outage hours on storm days 30% Share falling on days with a NOAA storm report here
Worst year 2020 5.5 days without power, average customer
Electricity customers 3,246 ORNL customer model · 8 well-covered years

Every day since 2015

Eleven years, one night at a time

Each cell is a day. The brighter it is, the larger the share of Dallas's customers who were without power at that day's worst moment.

20152016201720182019202020212022202320242025
0%100% of customers out

Year by year

Hours in the dark, per customer

2020 was the worst well-recorded year, at 5.5 days for the average customer. Hatched years have a thin record and are left out of the averages.

Dallas, hours without power per customer

DallasUS median countyArkansas average
0 50 100 150 27 ’15 19 ’16 6.2 ’17 8.5 ’18 13 ’19 132 ’20 12 ’21 13 ’22 85 ’23 17 ’24 9.4 ’25 AR 8.0 US 6.6

The record

The biggest outages since 2015

Ranked by customer-hours lost: customers out multiplied by how long they stayed out. Times are local.

Began Storm Peak out Share Lasted 90% restored Customer-hours
Apr 12, 2020 No storm report 3,246 100% 7.3 d 5.8 d 361k
Feb 1, 2023 Ice storm 3,246 100% 6.4 d 4.1 d 217k
Jul 14, 2016 No storm report 2,480 76% 3.0 d 2.6 d 44k
Feb 16, 2015 Ice storm 2,622 81% 2.3 d 27 h 44k
Jun 18, 2023 No storm report 1,707 53% 41 h 41 h 31k
May 25, 2015 No storm report 1,143 35% 26 h 21 h 16k
Aug 27, 2020 Hurricane Laura 545 17% 3.0 d 2.1 d 16k
May 11, 2018 No storm report 2,591 80% 4.2 h 4.2 h 11k
Dec 24, 2020 No storm report 266 8% 44 h 44 h 10k
Nov 26, 2019 No storm report 1,058 33% 12 h 12 h 10k
Oct 26, 2024 No storm report 1,250 39% 6.2 h 5.0 h 7.8k
Jun 10, 2022 No storm report 546 17% 34 h 9.0 h 7.6k

After the peak

How fast the lights come back

Each line is one major outage, from its peak. The amber line is the typical path.

0% 25% 50% 75% 100% peak+24h+48h+72h+96h half back by +14h 90% by +34h

When it happens

The outage clock

Customer-hours out by month (rings, January innermost) and local hour, 2018–2025.

00061218 Jan inside

What was happening

Weather behind the outages

Each outage is matched to NOAA storm reports for Dallas from twelve hours before it began to its peak. Matching shows coincidence, not proof of cause.

  • No storm on record 70%
  • Ice storm 24%
  • Thunderstorms 2.9%
  • Tropical storm 2.6%
  • Winter storm 0.5%

Who keeps the lights on

Utilities serving Dallas

As each utility reports to the Energy Information Administration for its whole Arkansas territory, not this county alone. Outage minutes include major storm days.

Utility Type Outage min / yr Excl. major storms Outages / yr Residential ¢/kWh Customers
Entergy Arkansas LLC Investor Owned 518 252 2.24 13.4 612k
C & L Electric Coop Corp Cooperative – – – 13.8 20k
South Central Ark El Coop, Inc Cooperative – – – 16.1 9.4k
Ouachita Electric Coop Corp Cooperative – – – 13.5 8.4k

EIA Form 861, latest year each utility reported. Outage minutes are SAIDI, the yearly minutes the average customer goes without power; outages a year are SAIFI.

Next door

Neighbouring counties

Across Arkansas

Where it is darkest

Hours / yr64+

All Arkansas counties →

About these numbers

Notes

Outages come from the EAGLE-I record of utility outage maps collected every 15 minutes by Oak Ridge National Laboratory. Hours without power are customer-hours divided by the county's 3,246 electricity customers. Averages use well-covered years from 2018. Outages shorter than 15 minutes, and utilities that publish no outage map, are not in the record, so these figures understate the total. How every number is made →