– 0% of Duval out 0 customers out in Florida

Power outage history

Duval County Florida

2.2hours

without power for the average customer in a typical year, 2018–2025

65th most of 67 in Florida 66% below the national median

Worst outage on record Hurricane Irma · Sep 11, 2017 100% of customers out · 90% back in 12 min
Hours without power, average customer per year 2.2h / yr State average 7.8 h · national median 6.6 h
Major outages a year 0.1 Peaks over 10% of customers or 50,000 customers
Typical time to restore 90% 30hours Median across major outages, from the peak
Longest single outage 5.6days Hurricane Irma, over 1% of customers out
Outage hours on storm days 89% Share falling on days with a NOAA storm report here
Worst year 2024 7.3 hours without power, average customer
Electricity customers 483,034 ORNL customer model · 8 well-covered years

Every day since 2015

Eleven years, one night at a time

Each cell is a day. The brighter it is, the larger the share of Duval's customers who were without power at that day's worst moment.

20152016201720182019202020212022202320242025
0%100% of customers out

Year by year

Hours in the dark, per customer

2024 was the worst well-recorded year, at 7.3 hours for the average customer. Hatched years have a thin record and are left out of the averages.

Duval, hours without power per customer

DuvalUS median countyFlorida average
0 10 20 30 40 1.7 ’15 27 ’16 31 ’17 1.0 ’18 1.0 ’19 1.3 ’20 1.3 ’21 2.2 ’22 2.1 ’23 7.3 ’24 1.6 ’25 FL 7.8 US 6.6

The record

The biggest outages since 2015

Ranked by customer-hours lost: customers out multiplied by how long they stayed out. Times are local.

Began Storm Peak out Share Lasted 90% restored Customer-hours
Sep 11, 2017 Hurricane Irma 483,034 100% 5.6 d 12 min 14M
Oct 8, 2016 Hurricane Matthew 162,216 34% 4.9 d 4.1 d 7.5M
Oct 7, 2016 Hurricane Matthew 454,234 94% 28 h 24 h 4.6M
Sep 26, 2024 Hurricane Helene 133,729 28% 2.6 d 37 h 2.3M
Dec 22, 2015 No storm report 12,442 3% 20 h 9.2 h 187k
Sep 29, 2022 Hurricane Ian 20,941 4% 16 h 14 h 125k
Aug 30, 2023 Hurricane Idalia 20,690 4% 11 h 6.5 h 83k
Sep 2, 2016 Hurricane Hermine 13,395 3% 10 h 15 h 83k
Aug 5, 2024 Hurricane Debby 13,080 3% 8.0 h 9.2 h 69k
Jun 22, 2015 Thunderstorms 11,853 2% 7.8 h 18 h 64k
Nov 10, 2022 Hurricane Nicole 22,650 5% 5.0 h 7.8 h 53k
Oct 10, 2024 Hurricane Milton 13,063 3% 7.5 h 5.8 h 51k

After the peak

How fast the lights come back

Each line is one major outage, from its peak. The amber line is the typical path.

0% 25% 50% 75% 100% peak+24h+48h+72h+96h half back by +10h 90% by +96h

When it happens

The outage clock

Customer-hours out by month (rings, January innermost) and local hour, 2018–2025.

00061218 Jan inside

What was happening

Weather behind the outages

Each outage is matched to NOAA storm reports for Duval from twelve hours before it began to its peak. Matching shows coincidence, not proof of cause.

  • Tropical storm 82%
  • No storm on record 11%
  • Thunderstorms 6.8%
  • Tornadoes 0.7%

Who keeps the lights on

Utilities serving Duval

As each utility reports to the Energy Information Administration for its whole Florida territory, not this county alone. Outage minutes include major storm days.

Utility Type Outage min / yr Excl. major storms Outages / yr Residential ¢/kWh Customers
Florida Power & Light Co Investor Owned 47 45 0.46 14.6 5.3M
JEA Municipal 49 49 0.95 13.8 479k
Clay Electric Cooperative, Inc Cooperative 205 205 2.60 14.0 174k
Beaches Energy Services Municipal 20 – 0.44 12.0 31k

EIA Form 861, latest year each utility reported. Outage minutes are SAIDI, the yearly minutes the average customer goes without power; outages a year are SAIFI.

Next door

Neighbouring counties

Across Florida

Where it is darkest

Hours / yr64+

All Florida counties →

About these numbers

Notes

Outages come from the EAGLE-I record of utility outage maps collected every 15 minutes by Oak Ridge National Laboratory. Hours without power are customer-hours divided by the county's 483,034 electricity customers. Averages use well-covered years from 2018. Outages shorter than 15 minutes, and utilities that publish no outage map, are not in the record, so these figures understate the total. How every number is made →