– 0% of Franklin out 0 customers out in Massachusetts

Power outage history

Franklin County Massachusetts

3.6hours

without power for the average customer in a typical year, 2018–2025

11th most of 14 in Massachusetts 45% below the national median

Worst outage on record Oct 7, 2020 17% of customers out · 90% back in 44 hours
Hours without power, average customer per year 3.6h / yr State average 5.7 h · national median 6.6 h
Major outages a year 0.5 Peaks over 10% of customers or 50,000 customers
Typical time to restore 90% 33hours Median across major outages, from the peak
Longest single outage 3.2days Oct 17, 2019, over 1% of customers out
Outage hours on storm days 87% Share falling on days with a NOAA storm report here
Worst year 2020 7.5 hours without power, average customer
Electricity customers 57,949 ORNL customer model · 8 well-covered years

Every day since 2015

Eleven years, one night at a time

Each cell is a day. The brighter it is, the larger the share of Franklin's customers who were without power at that day's worst moment.

20152016201720182019202020212022202320242025
0%100% of customers out

Year by year

Hours in the dark, per customer

2020 was the worst well-recorded year, at 7.5 hours for the average customer. Hatched years have a thin record and are left out of the averages.

Franklin, hours without power per customer

FranklinUS median countyMassachusetts average
0 2 4 6 8 10 1.1 ’15 1.8 ’16 2.2 ’17 1.9 ’18 3.9 ’19 7.5 ’20 1.6 ’21 2.2 ’22 6.4 ’23 2.6 ’24 2.9 ’25 US 6.6 MA 5.7

The record

The biggest outages since 2015

Ranked by customer-hours lost: customers out multiplied by how long they stayed out. Times are local.

Began Storm Peak out Share Lasted 90% restored Customer-hours
Oct 7, 2020 Thunderstorms 9,863 17% 2.1 d 44 h 225k
Mar 14, 2023 Winter storm 8,588 15% 45 h 32 h 190k
Oct 17, 2019 Windstorm 5,146 9% 3.2 d 2.8 d 133k
Aug 4, 2020 Hurricane Isaias 6,352 11% 41 h 35 h 92k
Feb 16, 2025 Winter storm 2,429 4% 2.3 d – 92k
Jan 23, 2023 Winter storm 3,103 5% 2.2 d 40 h 80k
Jul 16, 2024 Thunderstorms 3,810 7% 19 h 18 h 38k
Feb 25, 2019 Windstorm 4,174 7% 20 h 22 h 33k
Feb 29, 2024 Windstorm 3,927 7% 14 h 11 h 27k
May 15, 2020 Thunderstorms 1,748 3% 23 h – 26k
Mar 1, 2021 Windstorm 2,584 4% 16 h – 24k
Oct 29, 2017 No storm report 2,352 4% 19 h – 22k

After the peak

How fast the lights come back

Each line is one major outage, from its peak. The amber line is the typical path.

0% 25% 50% 75% 100% peak+24h+48h+72h+96h half back by +6h 90% by +22h

When it happens

The outage clock

Customer-hours out by month (rings, January innermost) and local hour, 2018–2025.

00061218 Jan inside

What was happening

Weather behind the outages

Each outage is matched to NOAA storm reports for Franklin from twelve hours before it began to its peak. Matching shows coincidence, not proof of cause.

  • Winter storm 31%
  • Thunderstorms 28%
  • Windstorm 21%
  • No storm on record 13%
  • Tropical storm 7.4%

Who keeps the lights on

Utilities serving Franklin

As each utility reports to the Energy Information Administration for its whole Massachusetts territory, not this county alone. Outage minutes include major storm days.

Utility Type Outage min / yr Excl. major storms Outages / yr Residential ¢/kWh Customers
NSTAR Electric Company Investor Owned 113 66 0.81 21.5 1.3M
Massachusetts Electric Co Investor Owned 133 91 1.00 33.7 1.2M

EIA Form 861, latest year each utility reported. Outage minutes are SAIDI, the yearly minutes the average customer goes without power; outages a year are SAIFI.

Next door

Neighbouring counties

Across Massachusetts

Where it is darkest

Hours / yr64+

All Massachusetts counties →

About these numbers

Notes

Outages come from the EAGLE-I record of utility outage maps collected every 15 minutes by Oak Ridge National Laboratory. Hours without power are customer-hours divided by the county's 57,949 electricity customers. Averages use well-covered years from 2018. Outages shorter than 15 minutes, and utilities that publish no outage map, are not in the record, so these figures understate the total. How every number is made →