– 0% of Jones out 0 customers out in North Carolina

Power outage history

Jones County North Carolina

15hours

without power for the average customer in a typical year, 2018–2025

23rd most of 100 in North Carolina 2.3× the national median

Worst outage on record Hurricane Florence · Sep 15, 2018 60% of customers out · 90% back in 6.9 days
Hours without power, average customer per year 15h / yr State average 8.3 h · national median 6.6 h
Major outages a year 3.5 Peaks over 10% of customers or 50,000 customers
Typical time to restore 90% 2hours Median across major outages, from the peak
Longest single outage 9.4days Hurricane Florence, over 1% of customers out
Outage hours on storm days 89% Share falling on days with a NOAA storm report here
Worst year 2018 3.6 days without power, average customer
Electricity customers 7,205 EAGLE-I 2024 count · 8 well-covered years

Every day since 2015

Eleven years, one night at a time

Each cell is a day. The brighter it is, the larger the share of Jones's customers who were without power at that day's worst moment.

20152016201720182019202020212022202320242025
0%100% of customers out

Year by year

Hours in the dark, per customer

2018 was the worst well-recorded year, at 3.6 days for the average customer. Hatched years have a thin record and are left out of the averages.

Jones, hours without power per customer

JonesUS median countyNorth Carolina average
0 10 20 30 40 2.6 ’15 13 ’16 1.5 ’17 87 ’18 6.7 ’19 12 ’20 2.3 ’21 2.6 ’22 2.4 ’23 3.9 ’24 2.3 ’25 NC 8.3 US 6.6

The record

The biggest outages since 2015

Ranked by customer-hours lost: customers out multiplied by how long they stayed out. Times are local.

Began Storm Peak out Share Lasted 90% restored Customer-hours
Sep 15, 2018 Hurricane Florence 4,309 60% 9.4 d 6.9 d 515k
Oct 8, 2016 Hurricane Matthew 3,457 48% 3.1 d 32 h 83k
Sep 13, 2018 Hurricane Florence 3,812 53% 27 h 13 h 71k
Aug 4, 2020 Hurricane Isaias 4,323 60% 38 h 19 h 64k
Oct 11, 2018 Hurricane Michael 1,311 18% 25 h 24 h 28k
Sep 6, 2019 Hurricane Dorian 2,466 34% 21 h 13 h 28k
Feb 17, 2015 Ice storm 1,524 21% 22 h 12 h 14k
Feb 6, 2024 No storm report 1,119 16% 14 h 14 h 12k
Dec 23, 2022 Windstorm 1,644 23% 8.2 h 30 min 6.8k
Jul 6, 2020 No storm report 1,633 23% 5.8 h 5.8 h 5.4k
Aug 31, 2023 Hurricane Idalia 414 6% 14 h 6.8 h 4.5k
Feb 19, 2025 Winter storm 925 13% 15 h 1.0 h 4.2k

After the peak

How fast the lights come back

Each line is one major outage, from its peak. The amber line is the typical path.

0% 25% 50% 75% 100% peak+24h+48h+72h+96h half back by +10h 90% by +14h

When it happens

The outage clock

Customer-hours out by month (rings, January innermost) and local hour, 2018–2025.

00061218 Jan inside

What was happening

Weather behind the outages

Each outage is matched to NOAA storm reports for Jones from twelve hours before it began to its peak. Matching shows coincidence, not proof of cause.

  • Tropical storm 86%
  • No storm on record 12%
  • Thunderstorms 1.3%
  • Windstorm 0.8%
  • Winter storm 0.5%

Who keeps the lights on

Utilities serving Jones

As each utility reports to the Energy Information Administration for its whole North Carolina territory, not this county alone. Outage minutes include major storm days.

Utility Type Outage min / yr Excl. major storms Outages / yr Residential ¢/kWh Customers
Duke Energy Progress Investor Owned 183 145 1.41 15.2 1.4M
Jones-Onslow Elec Member Corp Cooperative 57 53 0.70 13.4 81k
Carteret-Craven El Member Corp Cooperative 118 72 1.55 12.5 39k
Tri-County Elec Member Corp (NC) Cooperative 89 89 0.65 13.3 23k
City of New Bern Municipal 115 37 0.98 14.8 22k

EIA Form 861, latest year each utility reported. Outage minutes are SAIDI, the yearly minutes the average customer goes without power; outages a year are SAIFI.

Next door

Neighbouring counties

Across North Carolina

Where it is darkest

Hours / yr64+

All North Carolina counties →

About these numbers

Notes

Outages come from the EAGLE-I record of utility outage maps collected every 15 minutes by Oak Ridge National Laboratory. Hours without power are customer-hours divided by the county's 7,205 electricity customers. Averages use well-covered years from 2018. Outages shorter than 15 minutes, and utilities that publish no outage map, are not in the record, so these figures understate the total. How every number is made →