– 0% of Macon out 0 customers out in North Carolina

Power outage history

Macon County North Carolina

13hours

without power for the average customer in a typical year, 2018–2025

34th most of 100 in North Carolina 1.9× the national median

Worst outage on record Hurricane Helene · Sep 27, 2024 37% of customers out · 90% back in 4.6 days
Hours without power, average customer per year 13h / yr State average 8.3 h · national median 6.6 h
Major outages a year 1.6 Peaks over 10% of customers or 50,000 customers
Typical time to restore 90% 18hours Median across major outages, from the peak
Longest single outage 11.3days Hurricane Helene, over 1% of customers out
Outage hours on storm days 65% Share falling on days with a NOAA storm report here
Worst year 2024 32 hours without power, average customer
Electricity customers 30,652 EAGLE-I 2024 count · 8 well-covered years

Every day since 2015

Eleven years, one night at a time

Each cell is a day. The brighter it is, the larger the share of Macon's customers who were without power at that day's worst moment.

20152016201720182019202020212022202320242025
0%100% of customers out

Year by year

Hours in the dark, per customer

2024 was the worst well-recorded year, at 32 hours for the average customer. Hatched years have a thin record and are left out of the averages.

Macon, hours without power per customer

MaconUS median countyNorth Carolina average
0 10 20 30 40 4.2 ’15 7.4 ’16 18 ’17 11 ’18 5.5 ’19 12 ’20 5.1 ’21 12 ’22 9.8 ’23 32 ’24 15 ’25 NC 8.3 US 6.6

The record

The biggest outages since 2015

Ranked by customer-hours lost: customers out multiplied by how long they stayed out. Times are local.

Began Storm Peak out Share Lasted 90% restored Customer-hours
Sep 26, 2024 Hurricane Helene 11,221 37% 11.3 d 4.6 d 782k
Sep 11, 2017 Hurricane Irma 7,148 23% 3.9 d 2.7 d 253k
Dec 9, 2018 Winter storm 7,125 23% 3.6 d 2.4 d 203k
Jun 27, 2025 No storm report 23,975 78% 6.8 h 6.2 h 147k
Dec 8, 2017 Winter storm 7,263 24% 2.3 d 31 h 134k
Oct 29, 2020 Hurricane Zeta 7,147 23% 2.6 d 2.1 d 130k
Jul 8, 2016 No storm report 4,190 14% 47 h 33 h 98k
Jan 16, 2022 Winter storm 5,459 18% 37 h 30 h 89k
Mar 3, 2023 Thunderstorms 7,013 23% 31 h 25 h 88k
Apr 12, 2020 Flooding 4,884 16% 40 h 34 h 83k
Mar 15, 2025 Windstorm 3,796 12% 24 h 11 h 51k
May 1, 2017 No storm report 4,702 15% 28 h 21 h 47k

After the peak

How fast the lights come back

Each line is one major outage, from its peak. The amber line is the typical path.

0% 25% 50% 75% 100% peak+24h+48h+72h+96h half back by +8h 90% by +32h

When it happens

The outage clock

Customer-hours out by month (rings, January innermost) and local hour, 2018–2025.

00061218 Jan inside

What was happening

Weather behind the outages

Each outage is matched to NOAA storm reports for Macon from twelve hours before it began to its peak. Matching shows coincidence, not proof of cause.

  • Tropical storm 38%
  • No storm on record 35%
  • Winter storm 14%
  • Thunderstorms 6.1%
  • Flooding 3.4%
  • Windstorm 3.0%

Who keeps the lights on

Utilities serving Macon

As each utility reports to the Energy Information Administration for its whole North Carolina territory, not this county alone. Outage minutes include major storm days.

Utility Type Outage min / yr Excl. major storms Outages / yr Residential ¢/kWh Customers
Duke Energy Carolinas, LLC Investor Owned 216 172 1.35 13.4 2.0M
Haywood Electric Member Corp Cooperative 776 554 5.09 16.9 30k
City of Highlands NC – – – – 25k

EIA Form 861, latest year each utility reported. Outage minutes are SAIDI, the yearly minutes the average customer goes without power; outages a year are SAIFI.

Next door

Neighbouring counties

Across North Carolina

Where it is darkest

Hours / yr64+

All North Carolina counties →

About these numbers

Notes

Outages come from the EAGLE-I record of utility outage maps collected every 15 minutes by Oak Ridge National Laboratory. Hours without power are customer-hours divided by the county's 30,652 electricity customers. Averages use well-covered years from 2018. Outages shorter than 15 minutes, and utilities that publish no outage map, are not in the record, so these figures understate the total. How every number is made →