– 0% of Dallas out 0 customers out in Texas

Power outage history

Dallas County Texas

9.5hours

without power for the average customer in a typical year, 2018–2025

124th most of 240 in Texas 1.4× the national median

Worst outage on record Feb 15, 2021 38% of customers out · 90% back in 2.3 days
Hours without power, average customer per year 9.5h / yr State average 9.0 h · national median 6.6 h
Major outages a year 1.0 Peaks over 10% of customers or 50,000 customers
Typical time to restore 90% 44hours Median across major outages, from the peak
Longest single outage 5.1days May 28, 2024, over 1% of customers out
Outage hours on storm days 99% Share falling on days with a NOAA storm report here
Worst year 2021 21 hours without power, average customer
Electricity customers 948,355 ORNL customer model · 8 well-covered years

Every day since 2015

Eleven years, one night at a time

Each cell is a day. The brighter it is, the larger the share of Dallas's customers who were without power at that day's worst moment.

20152016201720182019202020212022202320242025
0%100% of customers out

Year by year

Hours in the dark, per customer

2021 was the worst well-recorded year, at 21 hours for the average customer. Hatched years have a thin record and are left out of the averages.

Dallas, hours without power per customer

DallasUS median countyTexas average
0 5 10 15 20 25 2.2 ’15 ’16 0.2 ’17 2.6 ’18 17 ’19 2.9 ’20 21 ’21 5.0 ’22 4.1 ’23 19 ’24 4.7 ’25 TX 9.0 US 6.6

The record

The biggest outages since 2015

Ranked by customer-hours lost: customers out multiplied by how long they stayed out. Times are local.

Began Storm Peak out Share Lasted 90% restored Customer-hours
Feb 15, 2021 Winter storm 358,650 38% 4.6 d 2.3 d 17M
May 28, 2024 Thunderstorms 386,856 41% 5.1 d 3.7 d 15M
Jun 9, 2019 Thunderstorms 313,327 33% 3.2 d 2.4 d 10M
Oct 20, 2019 Tornadoes 83,944 9% 2.9 d 2.9 d 2.4M
Sep 4, 2022 Thunderstorms 120,548 13% 29 h 25 h 1.6M
Mar 4, 2025 Thunderstorms 107,071 11% 35 h 34 h 1.4M
Mar 2, 2023 Thunderstorms 105,907 11% 22 h 20 h 822k
Aug 16, 2020 Thunderstorms 50,830 5% 16 h 18 h 396k
May 26, 2024 Windstorm 45,815 5% 11 h 16 h 258k
Mar 13, 2019 Thunderstorms 48,020 5% 11 h 11 h 230k
Oct 28, 2021 Windstorm 28,904 3% 11 h 20 h 212k
Jun 8, 2025 Thunderstorms 25,466 3% 13 h 20 h 190k

After the peak

How fast the lights come back

Each line is one major outage, from its peak. The amber line is the typical path.

0% 25% 50% 75% 100% peak+24h+48h+72h+96h half back by +12h 90% by +34h

When it happens

The outage clock

Customer-hours out by month (rings, January innermost) and local hour, 2018–2025.

00061218 Jan inside

What was happening

Weather behind the outages

Each outage is matched to NOAA storm reports for Dallas from twelve hours before it began to its peak. Matching shows coincidence, not proof of cause.

  • Thunderstorms 61%
  • Winter storm 33%
  • Tornadoes 4.9%
  • Windstorm 0.9%
  • No storm on record 0.6%

Who keeps the lights on

Utilities serving Dallas

As each utility reports to the Energy Information Administration for its whole Texas territory, not this county alone. Outage minutes include major storm days.

Utility Type Outage min / yr Excl. major storms Outages / yr Residential ¢/kWh Customers
Farmers Electric Coop, Inc Cooperative 91 66 1.35 11.9 88k
Trinity Valley Elec Coop Inc Cooperative 179 142 2.36 12.2 82k
City of Garland Municipal 13 17 0.20 13.7 71k
HILCO Electric Cooperative, Inc. Cooperative 212 175 1.76 14.8 28k
Oncor Electric Delivery Company LLC Investor Owned 232 67 1.55 – –
Texas-New Mexico Power Co Investor Owned 165 119 1.50 – –

EIA Form 861, latest year each utility reported. Outage minutes are SAIDI, the yearly minutes the average customer goes without power; outages a year are SAIFI.

Next door

Neighbouring counties

Across Texas

Where it is darkest

Hours / yr64+

All Texas counties →

About these numbers

Notes

Outages come from the EAGLE-I record of utility outage maps collected every 15 minutes by Oak Ridge National Laboratory. Hours without power are customer-hours divided by the county's 948,355 electricity customers. Averages use well-covered years from 2018. Outages shorter than 15 minutes, and utilities that publish no outage map, are not in the record, so these figures understate the total. How every number is made →