– 0% of Carroll out 0 customers out in Virginia

Power outage history

Carroll County Virginia

31hours

without power for the average customer in a typical year, 2018–2025

19th most of 123 in Virginia 4.8× the national median

Worst outage on record Hurricane Helene · Sep 27, 2024 100% of customers out · 90% back in 6.1 days
Hours without power, average customer per year 31h / yr State average 8.7 h · national median 6.6 h
Major outages a year 6.0 Peaks over 10% of customers or 50,000 customers
Typical time to restore 90% 3hours Median across major outages, from the peak
Longest single outage 7.9days Hurricane Helene, over 1% of customers out
Outage hours on storm days 83% Share falling on days with a NOAA storm report here
Worst year 2024 4.3 days without power, average customer
Electricity customers 16,812 ORNL customer model · 8 well-covered years

Every day since 2015

Eleven years, one night at a time

Each cell is a day. The brighter it is, the larger the share of Carroll's customers who were without power at that day's worst moment.

20152016201720182019202020212022202320242025
0%100% of customers out

Year by year

Hours in the dark, per customer

2024 was the worst well-recorded year, at 4.3 days for the average customer. Hatched years have a thin record and are left out of the averages.

Carroll, hours without power per customer

CarrollUS median countyVirginia average
0 20 40 60 80 100 120 6.0 ’15 11 ’16 10 ’17 47 ’18 17 ’19 8.8 ’20 12 ’21 21 ’22 8.9 ’23 103 ’24 33 ’25 VA 8.7 US 6.6

The record

The biggest outages since 2015

Ranked by customer-hours lost: customers out multiplied by how long they stayed out. Times are local.

Began Storm Peak out Share Lasted 90% restored Customer-hours
Sep 26, 2024 Hurricane Helene 16,812 100% 7.9 d 6.1 d 1.6M
Feb 11, 2025 Winter storm 9,785 58% 5.7 d 2.5 d 430k
Nov 15, 2018 Ice storm 9,308 55% 3.3 d 2.4 d 323k
Mar 1, 2018 Windstorm 4,312 26% 3.7 d 2.0 d 147k
Sep 30, 2022 Hurricane Ian 10,175 61% 26 h 5.5 h 97k
Mar 24, 2018 Winter storm 2,360 14% 3.1 d 2.3 d 80k
Jan 28, 2021 No storm report 3,899 23% 36 h 25 h 62k
Oct 11, 2018 Hurricane Michael 2,810 17% 31 h 18 h 58k
Jun 17, 2022 Thunderstorms 5,391 32% 42 h 20 h 54k
Oct 31, 2019 Windstorm 4,827 29% 43 h 22 h 44k
Dec 23, 2022 Winter storm 2,213 13% 36 h 7.2 h 40k
Apr 2, 2016 Windstorm 3,412 20% 24 h 10 h 35k

After the peak

How fast the lights come back

Each line is one major outage, from its peak. The amber line is the typical path.

0% 25% 50% 75% 100% peak+24h+48h+72h+96h half back by +8h 90% by +26h

When it happens

The outage clock

Customer-hours out by month (rings, January innermost) and local hour, 2018–2025.

00061218 Jan inside

What was happening

Weather behind the outages

Each outage is matched to NOAA storm reports for Carroll from twelve hours before it began to its peak. Matching shows coincidence, not proof of cause.

  • Tropical storm 47%
  • No storm on record 17%
  • Winter storm 16%
  • Ice storm 8.4%
  • Windstorm 8.4%
  • Thunderstorms 3.0%

Who keeps the lights on

Utilities serving Carroll

As each utility reports to the Energy Information Administration for its whole Virginia territory, not this county alone. Outage minutes include major storm days.

Utility Type Outage min / yr Excl. major storms Outages / yr Residential ¢/kWh Customers
Virginia Electric & Power Co Investor Owned 307 144 1.78 15.2 2.4M
Appalachian Power Co Investor Owned 1,116 328 2.36 17.2 468k

EIA Form 861, latest year each utility reported. Outage minutes are SAIDI, the yearly minutes the average customer goes without power; outages a year are SAIFI.

Next door

Neighbouring counties

Across Virginia

Where it is darkest

Hours / yr64+

All Virginia counties →

About these numbers

Notes

Outages come from the EAGLE-I record of utility outage maps collected every 15 minutes by Oak Ridge National Laboratory. Hours without power are customer-hours divided by the county's 16,812 electricity customers. Averages use well-covered years from 2018. Outages shorter than 15 minutes, and utilities that publish no outage map, are not in the record, so these figures understate the total. How every number is made →