– 0% of Dickenson out 0 customers out in Virginia

Power outage history

Dickenson County Virginia

24hours

without power for the average customer in a typical year, 2018–2025

31st most of 123 in Virginia 3.6× the national median

Worst outage on record Hurricane Helene · Sep 27, 2024 45% of customers out · 90% back in 7.0 days
Hours without power, average customer per year 24h / yr State average 8.7 h · national median 6.6 h
Major outages a year 3.9 Peaks over 10% of customers or 50,000 customers
Typical time to restore 90% 11hours Median across major outages, from the peak
Longest single outage 8.7days Hurricane Helene, over 1% of customers out
Outage hours on storm days 58% Share falling on days with a NOAA storm report here
Worst year 2024 2.1 days without power, average customer
Electricity customers 8,563 ORNL customer model · 8 well-covered years

Every day since 2015

Eleven years, one night at a time

Each cell is a day. The brighter it is, the larger the share of Dickenson's customers who were without power at that day's worst moment.

20152016201720182019202020212022202320242025
0%100% of customers out

Year by year

Hours in the dark, per customer

2024 was the worst well-recorded year, at 2.1 days for the average customer. Hatched years have a thin record and are left out of the averages.

Dickenson, hours without power per customer

DickensonUS median countyVirginia average
0 20 40 60 10 ’15 11 ’16 12 ’17 17 ’18 14 ’19 17 ’20 14 ’21 35 ’22 22 ’23 50 ’24 22 ’25 VA 8.7 US 6.6

The record

The biggest outages since 2015

Ranked by customer-hours lost: customers out multiplied by how long they stayed out. Times are local.

Began Storm Peak out Share Lasted 90% restored Customer-hours
Sep 27, 2024 Hurricane Helene 3,853 45% 8.7 d 7.0 d 335k
May 16, 2023 Thunderstorms 3,403 40% 4.0 d 2.9 d 90k
Jun 17, 2022 Thunderstorms 2,072 24% 3.2 d 25 h 71k
Dec 9, 2018 Winter storm 1,792 21% 2.4 d 26 h 48k
Apr 12, 2020 Flooding 2,148 25% 47 h 28 h 41k
Feb 15, 2025 Flooding 1,287 15% 4.0 d 2.9 d 35k
Jul 13, 2015 Thunderstorms 843 10% 2.1 d 36 h 34k
Jul 28, 2022 Flooding 1,288 15% 41 h 35 h 32k
Jun 16, 2016 Thunderstorms 987 12% 45 h 32 h 27k
May 9, 2021 No storm report 1,442 17% 30 h 25 h 22k
Mar 1, 2017 No storm report 956 11% 29 h 25 h 17k
Dec 19, 2025 Windstorm 1,107 13% 38 h 30 h 17k

After the peak

How fast the lights come back

Each line is one major outage, from its peak. The amber line is the typical path.

0% 25% 50% 75% 100% peak+24h+48h+72h+96h half back by +18h 90% by +34h

When it happens

The outage clock

Customer-hours out by month (rings, January innermost) and local hour, 2018–2025.

00061218 Jan inside

What was happening

Weather behind the outages

Each outage is matched to NOAA storm reports for Dickenson from twelve hours before it began to its peak. Matching shows coincidence, not proof of cause.

  • No storm on record 42%
  • Tropical storm 25%
  • Thunderstorms 14%
  • Flooding 8.9%
  • Winter storm 6.6%
  • Windstorm 3.9%

Who keeps the lights on

Utilities serving Dickenson

As each utility reports to the Energy Information Administration for its whole Virginia territory, not this county alone. Outage minutes include major storm days.

Utility Type Outage min / yr Excl. major storms Outages / yr Residential ¢/kWh Customers
Appalachian Power Co Investor Owned 1,116 328 2.36 17.2 468k
Kentucky Utilities Co Investor Owned 327 142 1.90 15.3 23k

EIA Form 861, latest year each utility reported. Outage minutes are SAIDI, the yearly minutes the average customer goes without power; outages a year are SAIFI.

Next door

Neighbouring counties

Across Virginia

Where it is darkest

Hours / yr64+

All Virginia counties →

About these numbers

Notes

Outages come from the EAGLE-I record of utility outage maps collected every 15 minutes by Oak Ridge National Laboratory. Hours without power are customer-hours divided by the county's 8,563 electricity customers. Averages use well-covered years from 2018. Outages shorter than 15 minutes, and utilities that publish no outage map, are not in the record, so these figures understate the total. How every number is made →