Power Out Map
– 0% of Norton out 0 customers out in Virginia

Power outage history

Norton City Virginia

5.8hours

without power for the average customer in a typical year, 2018–2025

close to the national median

Worst outage on record Aug 18, 2019 75% of customers out · 90% back in 2.2 hours
Hours without power, average customer per year 5.8h / yr State average 8.7 h · national median 6.6 h
Major outages a year 5.0 Peaks over 10% of customers or 50,000 customers
Typical time to restore 90% 3hours Median across major outages, from the peak
Longest single outage 13hours May 29, 2019, over 1% of customers out
Outage hours on storm days 14% Share falling on days with a NOAA storm report here
Worst year 2019 5.8 hours without power, average customer
Electricity customers 1,881 Estimated from population · 1 well-covered years

Every day since 2015

Eleven years, one night at a time

Each cell is a day. The brighter it is, the larger the share of Norton's customers who were without power at that day's worst moment.

20152016201720182019202020212022202320242025
0%100% of customers out

Year by year

Hours in the dark, per customer

2019 was the worst well-recorded year, at 5.8 hours for the average customer. Hatched years have a thin record and are left out of the averages.

Norton, hours without power per customer

NortonUS median countyVirginia average
0 2 4 6 8 10 5.8 ’19 VA 8.7 US 6.6

The record

The biggest outages since 2015

Ranked by customer-hours lost: customers out multiplied by how long they stayed out. Times are local.

Began Storm Peak out Share Lasted 90% restored Customer-hours
Aug 18, 2019 No storm report 1,420 75% 2.2 h 2.2 h 2.6k
May 29, 2019 Thunderstorms 319 17% 13 h 11 h 1.1k
Sep 13, 2019 No storm report 740 39% 1.2 h 3.8 h 925
Apr 14, 2019 No storm report 272 14% 3.2 h 2.8 h 745
Apr 16, 2019 No storm report 361 19% 1.0 h 1.2 h 361
May 9, 2019 No storm report 75 4% 3.8 h – 263
Apr 23, 2019 No storm report 90 5% 2.8 h – 240
May 2, 2019 No storm report 52 3% 2.8 h – 140
Aug 27, 2019 No storm report 71 4% 1.8 h – 124
Oct 11, 2019 No storm report 50 3% 2.2 h – 112
Apr 19, 2019 No storm report 105 6% 1.0 h 1.0 h 105
Oct 26, 2019 No storm report 54 3% 1.8 h – 94

After the peak

How fast the lights come back

Each line is one major outage, from its peak. The amber line is the typical path.

0% 25% 50% 75% 100% peak+24h+48h+72h+96h half back by +2h 90% by +2h

When it happens

The outage clock

Customer-hours out by month (rings, January innermost) and local hour, 2018–2025.

00061218 Jan inside

What was happening

Weather behind the outages

Each outage is matched to NOAA storm reports for Norton from twelve hours before it began to its peak. Matching shows coincidence, not proof of cause.

  • No storm on record 86%
  • Thunderstorms 14%

Who keeps the lights on

Utilities serving Norton

As each utility reports to the Energy Information Administration for its whole Virginia territory, not this county alone. Outage minutes include major storm days.

Utility Type Outage min / yr Excl. major storms Outages / yr Residential ¢/kWh Customers
Kentucky Utilities Co Investor Owned 327 142 1.90 15.3 23k

EIA Form 861, latest year each utility reported. Outage minutes are SAIDI, the yearly minutes the average customer goes without power; outages a year are SAIFI.

Next door

Neighbouring counties

  • Wise 19 h
  • Norton (this county) 5.8 h

Across Virginia

Where it is darkest

Hours / yr64+

All Virginia counties →

About these numbers

Notes

Outages come from the EAGLE-I record of utility outage maps collected every 15 minutes by Oak Ridge National Laboratory. Hours without power are customer-hours divided by the county's 1,881 electricity customers. Averages use well-covered years from 2018. Outages shorter than 15 minutes, and utilities that publish no outage map, are not in the record, so these figures understate the total. How every number is made →