– 0% of Jackson out 0 customers out in West Virginia

Power outage history

Jackson County West Virginia

20hours

without power for the average customer in a typical year, 2018–2025

26th most of 55 in West Virginia 3.0× the national median

Worst outage on record Feb 16, 2021 34% of customers out · 90% back in 7.7 days
Hours without power, average customer per year 20h / yr State average 16 h · national median 6.6 h
Major outages a year 8.1 Peaks over 10% of customers or 50,000 customers
Typical time to restore 90% 4hours Median across major outages, from the peak
Longest single outage 9.4days Feb 15, 2021, over 1% of customers out
Outage hours on storm days 52% Share falling on days with a NOAA storm report here
Worst year 2021 46 hours without power, average customer
Electricity customers 16,850 ORNL customer model · 8 well-covered years

Every day since 2015

Eleven years, one night at a time

Each cell is a day. The brighter it is, the larger the share of Jackson's customers who were without power at that day's worst moment.

20152016201720182019202020212022202320242025
0%100% of customers out

Year by year

Hours in the dark, per customer

2021 was the worst well-recorded year, at 46 hours for the average customer. Hatched years have a thin record and are left out of the averages.

Jackson, hours without power per customer

JacksonUS median countyWest Virginia average
0 20 40 60 31 ’15 20 ’16 13 ’17 17 ’18 16 ’19 15 ’20 46 ’21 23 ’22 17 ’23 13 ’24 11 ’25 WV 16 US 6.6

The record

The biggest outages since 2015

Ranked by customer-hours lost: customers out multiplied by how long they stayed out. Times are local.

Began Storm Peak out Share Lasted 90% restored Customer-hours
Feb 15, 2021 Ice storm 5,785 34% 9.4 d 7.7 d 536k
Mar 4, 2015 Winter storm 2,978 18% 4.9 d 4.1 d 192k
Jun 13, 2022 Thunderstorms 6,258 37% 2.6 d 29 h 121k
Mar 25, 2023 No storm report 6,007 36% 2.2 d 44 h 98k
Feb 10, 2021 Winter storm 2,757 16% 3.7 d 2.3 d 87k
Jun 26, 2015 Thunderstorms 6,642 39% 2.1 d 25 h 83k
Jan 24, 2016 No storm report 3,693 22% 26 h 24 h 78k
Jun 23, 2016 Tornadoes 7,706 46% 42 h 14 h 66k
Mar 1, 2017 Thunderstorms 4,451 26% 2.3 d 34 h 56k
Mar 3, 2023 Windstorm 2,322 14% 46 h 27 h 55k
Apr 2, 2024 Thunderstorms 5,018 30% 2.1 d 29 h 51k
Jul 14, 2015 No storm report 3,648 22% 42 h 27 h 47k

After the peak

How fast the lights come back

Each line is one major outage, from its peak. The amber line is the typical path.

0% 25% 50% 75% 100% peak+24h+48h+72h+96h half back by +6h 90% by +30h

When it happens

The outage clock

Customer-hours out by month (rings, January innermost) and local hour, 2018–2025.

00061218 Jan inside

What was happening

Weather behind the outages

Each outage is matched to NOAA storm reports for Jackson from twelve hours before it began to its peak. Matching shows coincidence, not proof of cause.

  • No storm on record 49%
  • Ice storm 23%
  • Thunderstorms 12%
  • Windstorm 8.5%
  • Winter storm 5.5%
  • Flooding 1.5%
  • Tropical storm 0.9%

Who keeps the lights on

Utilities serving Jackson

As each utility reports to the Energy Information Administration for its whole West Virginia territory, not this county alone. Outage minutes include major storm days.

Utility Type Outage min / yr Excl. major storms Outages / yr Residential ¢/kWh Customers
Appalachian Power Co Investor Owned 1,035 546 2.98 17.0 348k
Monongahela Power Co Investor Owned 1,250 553 3.72 14.3 334k

EIA Form 861, latest year each utility reported. Outage minutes are SAIDI, the yearly minutes the average customer goes without power; outages a year are SAIFI.

Next door

Neighbouring counties

Across West Virginia

Where it is darkest

Hours / yr64+

All West Virginia counties →

About these numbers

Notes

Outages come from the EAGLE-I record of utility outage maps collected every 15 minutes by Oak Ridge National Laboratory. Hours without power are customer-hours divided by the county's 16,850 electricity customers. Averages use well-covered years from 2018. Outages shorter than 15 minutes, and utilities that publish no outage map, are not in the record, so these figures understate the total. How every number is made →