Municipal utility · · VA
City of Salem
In 2025, the average City of Salem customer in Virginia was without power for 28 minutes (28 min), 91% less than the median Virginia utility.
Outage minutes per customer 28min 2025, including major storms
Excluding major storm days 28min The everyday reliability of the network
Outages per customer a year 0.29 SAIFI, 2025
Residential price 15.5¢/kWh 2025 · Virginia median 15.2¢
Reliability
Minutes in the dark, year by year
Average minutes without power per customer in Virginia (SAIDI), with and without major event days, against the median Virginia utility.
Price
Residential cents per kWh
Revenue from full-service residential customers divided by their sales, as reported to the EIA.
Source: U.S. Energy Information Administration, Form EIA-861, 2018–2025. Reliability uses the IEEE 1366 standard where the utility reports it. Residential customers in 2025: 11,426.