Investor Owned utility · · NY

New York State Elec & Gas Corp

In 2025, the average New York State Elec & Gas Corp customer in New York was without power for 302 minutes (5.0 hours), 225% more than the median New York utility.

Outage minutes per customer 302min 2025, including major storms
Excluding major storm days 146min The everyday reliability of the network
Outages per customer a year 1.85 SAIFI, 2025
Residential price 22.6¢/kWh 2025 · New York median 19.1¢

Reliability

Minutes in the dark, year by year

Average minutes without power per customer in New York (SAIDI), with and without major event days, against the median New York utility.

0 500 1,000 1,500 20182019202020212022202320242025 All days 302 No major storms 146 NY median 93

Price

Residential cents per kWh

Revenue from full-service residential customers divided by their sales, as reported to the EIA.

0.0 5.0 10.0 15.0 20.0 25.0 20182019202020212022202320242025 This utility 22.6 NY median 19.1

Source: U.S. Energy Information Administration, Form EIA-861, 2018–2025. Reliability uses the IEEE 1366 standard where the utility reports it. Residential customers in 2025: 793,702.