Investor Owned utility · · SD
NorthWestern Energy
In 2025, the average NorthWestern Energy customer in South Dakota was without power for 120 minutes (2.0 hours), about the same as the median South Dakota utility.
Reliability
Minutes in the dark, year by year
Average minutes without power per customer in South Dakota (SAIDI), with and without major event days, against the median South Dakota utility.
Price
Residential cents per kWh
Revenue from full-service residential customers divided by their sales, as reported to the EIA.
Territory
Counties served
Counties where NorthWestern Energy reports customers. Open one for its full outage history.
Source: U.S. Energy Information Administration, Form EIA-861, 2018–2025. Reliability uses the IEEE 1366 standard where the utility reports it. Residential customers in 2025: 51,787.