Municipal utility · · NY

Town of Massena

In 2025, the average Town of Massena customer in New York was without power for 21 minutes (21 min), 77% less than the median New York utility.

Outage minutes per customer 21min 2025, including major storms
Excluding major storm days 21min The everyday reliability of the network
Outages per customer a year 0.32 SAIFI, 2025
Residential price 8.0¢/kWh 2025 · New York median 19.1¢

Reliability

Minutes in the dark, year by year

Average minutes without power per customer in New York (SAIDI), with and without major event days, against the median New York utility.

0 100 200 300 20182019202020212022202320242025 All days 21 No major storms 21 NY median 93

Price

Residential cents per kWh

Revenue from full-service residential customers divided by their sales, as reported to the EIA.

0.0 5.0 10.0 15.0 20.0 25.0 20182019202020212022202320242025 Town of Massena 8.0 NY median 19.1

Territory

Counties served

Counties where Town of Massena reports customers. Open one for its full outage history.

New York

Source: U.S. Energy Information Administration, Form EIA-861, 2018–2025. Reliability uses the IEEE 1366 standard where the utility reports it. Residential customers in 2025: 8,122.