Investor Owned utility · · CT
United Illuminating Co
In 2025, the average United Illuminating Co customer in Connecticut was without power for 73 minutes (1.2 hours), 26% less than the median Connecticut utility.
Outage minutes per customer 73min 2025, including major storms
Excluding major storm days 39min The everyday reliability of the network
Outages per customer a year 0.66 SAIFI, 2025
Residential price 35.4¢/kWh 2025 · Connecticut median 21.2¢
Reliability
Minutes in the dark, year by year
Average minutes without power per customer in Connecticut (SAIDI), with and without major event days, against the median Connecticut utility.
Price
Residential cents per kWh
Revenue from full-service residential customers divided by their sales, as reported to the EIA.
Source: U.S. Energy Information Administration, Form EIA-861, 2018–2025. Reliability uses the IEEE 1366 standard where the utility reports it. Residential customers in 2025: 314,909.