– 0% of Transylvania out 0 customers out in North Carolina

Power outage history

Transylvania County North Carolina

26hours

without power for the average customer in a typical year, 2018–2025

9th most of 100 in North Carolina 4.0× the national median

Worst outage on record Hurricane Helene · Sep 28, 2024 78% of customers out · 90% back in 10.2 days
Hours without power, average customer per year 26h / yr State average 8.3 h · national median 6.6 h
Major outages a year 3.1 Peaks over 10% of customers or 50,000 customers
Typical time to restore 90% 5hours Median across major outages, from the peak
Longest single outage 13.7days Hurricane Helene, over 1% of customers out
Outage hours on storm days 87% Share falling on days with a NOAA storm report here
Worst year 2024 5.6 days without power, average customer
Electricity customers 27,263 EAGLE-I 2024 count · 8 well-covered years

Every day since 2015

Eleven years, one night at a time

Each cell is a day. The brighter it is, the larger the share of Transylvania's customers who were without power at that day's worst moment.

20152016201720182019202020212022202320242025
0%100% of customers out

Year by year

Hours in the dark, per customer

2024 was the worst well-recorded year, at 5.6 days for the average customer. Hatched years have a thin record and are left out of the averages.

Transylvania, hours without power per customer

TransylvaniaUS median countyNorth Carolina average
0 10 20 30 40 50 4.9 ’15 2.1 ’16 6.7 ’17 19 ’18 7.4 ’19 20 ’20 4.3 ’21 6.0 ’22 6.2 ’23 136 ’24 11 ’25 NC 8.3 US 6.6

The record

The biggest outages since 2015

Ranked by customer-hours lost: customers out multiplied by how long they stayed out. Times are local.

Began Storm Peak out Share Lasted 90% restored Customer-hours
Sep 27, 2024 Hurricane Helene 21,167 78% 13.7 d 10.2 d 3.4M
Dec 8, 2018 Winter storm 10,779 40% 4.0 d 2.8 d 379k
Apr 13, 2020 Flooding 10,446 38% 2.8 d 2.2 d 303k
Mar 16, 2025 Windstorm 12,015 44% 38 h 27 h 168k
Oct 29, 2020 Hurricane Zeta 7,154 26% 2.5 d 47 h 120k
Dec 8, 2017 Winter storm 2,703 10% 44 h 25 h 60k
Jan 13, 2019 Ice storm 4,015 15% 37 h 26 h 56k
Feb 14, 2015 No storm report 4,792 18% 23 h 12 h 51k
Apr 1, 2023 No storm report 4,129 15% 26 h 19 h 41k
Dec 7, 2024 No storm report 6,392 23% 6.5 h 3.5 h 39k
Jan 11, 2020 Flooding 2,316 9% 25 h 23 h 35k
Mar 24, 2024 No storm report 3,963 15% 8.8 h 7.8 h 30k

After the peak

How fast the lights come back

Each line is one major outage, from its peak. The amber line is the typical path.

0% 25% 50% 75% 100% peak+24h+48h+72h+96h half back by +8h 90% by +26h

When it happens

The outage clock

Customer-hours out by month (rings, January innermost) and local hour, 2018–2025.

00061218 Jan inside

What was happening

Weather behind the outages

Each outage is matched to NOAA storm reports for Transylvania from twelve hours before it began to its peak. Matching shows coincidence, not proof of cause.

  • Tropical storm 67%
  • No storm on record 13%
  • Winter storm 8.1%
  • Flooding 6.6%
  • Windstorm 3.3%
  • Ice storm 1.0%
  • Thunderstorms 0.7%

Who keeps the lights on

Utilities serving Transylvania

As each utility reports to the Energy Information Administration for its whole North Carolina territory, not this county alone. Outage minutes include major storm days.

Utility Type Outage min / yr Excl. major storms Outages / yr Residential ¢/kWh Customers
Duke Energy Carolinas, LLC Investor Owned 216 172 1.35 13.4 2.0M
Haywood Electric Member Corp Cooperative 776 554 5.09 16.9 30k

EIA Form 861, latest year each utility reported. Outage minutes are SAIDI, the yearly minutes the average customer goes without power; outages a year are SAIFI.

Next door

Neighbouring counties

Across North Carolina

Where it is darkest

Hours / yr64+

All North Carolina counties →

About these numbers

Notes

Outages come from the EAGLE-I record of utility outage maps collected every 15 minutes by Oak Ridge National Laboratory. Hours without power are customer-hours divided by the county's 27,263 electricity customers. Averages use well-covered years from 2018. Outages shorter than 15 minutes, and utilities that publish no outage map, are not in the record, so these figures understate the total. How every number is made →