– 0% of Haywood out 0 customers out in North Carolina

Power outage history

Haywood County North Carolina

17hours

without power for the average customer in a typical year, 2018–2025

15th most of 100 in North Carolina 2.7× the national median

Worst outage on record Hurricane Helene · Sep 27, 2024 73% of customers out · 90% back in 7.2 days
Hours without power, average customer per year 17h / yr State average 8.3 h · national median 6.6 h
Major outages a year 2.8 Peaks over 10% of customers or 50,000 customers
Typical time to restore 90% 7hours Median across major outages, from the peak
Longest single outage 12.3days Hurricane Helene, over 1% of customers out
Outage hours on storm days 79% Share falling on days with a NOAA storm report here
Worst year 2024 3.3 days without power, average customer
Electricity customers 31,677 Estimated from population · 8 well-covered years

Every day since 2015

Eleven years, one night at a time

Each cell is a day. The brighter it is, the larger the share of Haywood's customers who were without power at that day's worst moment.

20152016201720182019202020212022202320242025
0%100% of customers out

Year by year

Hours in the dark, per customer

2024 was the worst well-recorded year, at 3.3 days for the average customer. Hatched years have a thin record and are left out of the averages.

Haywood, hours without power per customer

HaywoodUS median countyNorth Carolina average
0 10 20 30 40 50 3.4 ’15 3.1 ’16 3.2 ’17 17 ’18 5.7 ’19 7.7 ’20 5.6 ’21 6.5 ’22 8.9 ’23 79 ’24 9.9 ’25 NC 8.3 US 6.6

The record

The biggest outages since 2015

Ranked by customer-hours lost: customers out multiplied by how long they stayed out. Times are local.

Began Storm Peak out Share Lasted 90% restored Customer-hours
Sep 27, 2024 Hurricane Helene 23,076 73% 12.3 d 7.2 d 2.3M
Dec 8, 2018 Winter storm 9,963 31% 3.8 d 2.1 d 414k
Mar 15, 2025 Windstorm 6,195 20% 38 h 16 h 76k
Mar 5, 2025 No storm report 5,896 19% 22 h 21 h 65k
Apr 1, 2023 No storm report 12,366 39% 27 h 8.5 h 57k
Aug 17, 2021 Tropical Storm Fred 4,183 13% 2.1 d 25 h 54k
Mar 3, 2023 No storm report 3,224 10% 29 h 25 h 44k
May 7, 2022 No storm report 3,244 10% 15 h 14 h 34k
Jul 4, 2020 No storm report 16,074 51% 7.5 h 6.5 h 28k
Feb 18, 2021 Winter storm 4,399 14% 13 h 9.2 h 23k
Jan 11, 2020 Thunderstorms 4,244 13% 19 h 7.8 h 22k
Dec 4, 2024 No storm report 4,765 15% 6.0 h 1.0 h 20k

After the peak

How fast the lights come back

Each line is one major outage, from its peak. The amber line is the typical path.

0% 25% 50% 75% 100% peak+24h+48h+72h+96h half back by +8h 90% by +16h

When it happens

The outage clock

Customer-hours out by month (rings, January innermost) and local hour, 2018–2025.

00061218 Jan inside

What was happening

Weather behind the outages

Each outage is matched to NOAA storm reports for Haywood from twelve hours before it began to its peak. Matching shows coincidence, not proof of cause.

  • Tropical storm 62%
  • No storm on record 21%
  • Winter storm 13%
  • Windstorm 2.0%
  • Thunderstorms 1.4%

Who keeps the lights on

Utilities serving Haywood

As each utility reports to the Energy Information Administration for its whole North Carolina territory, not this county alone. Outage minutes include major storm days.

Utility Type Outage min / yr Excl. major storms Outages / yr Residential ¢/kWh Customers
Duke Energy Progress Investor Owned 183 145 1.41 15.2 1.4M
Haywood Electric Member Corp Cooperative 776 554 5.09 16.9 30k
Town of Waynesville NC – – – – 25k

EIA Form 861, latest year each utility reported. Outage minutes are SAIDI, the yearly minutes the average customer goes without power; outages a year are SAIFI.

Next door

Neighbouring counties

Across North Carolina

Where it is darkest

Hours / yr64+

All North Carolina counties →

About these numbers

Notes

Outages come from the EAGLE-I record of utility outage maps collected every 15 minutes by Oak Ridge National Laboratory. Hours without power are customer-hours divided by the county's 31,677 electricity customers. Averages use well-covered years from 2018. Outages shorter than 15 minutes, and utilities that publish no outage map, are not in the record, so these figures understate the total. How every number is made →