Investor Owned utility · · PA

Citizens Electric Co

In 2025, the average Citizens Electric Co customer in Pennsylvania was without power for 56 minutes (56 min), 72% less than the median Pennsylvania utility.

Outage minutes per customer 56min 2025, including major storms
Excluding major storm days 39min The everyday reliability of the network
Outages per customer a year 0.53 SAIFI, 2025
Residential price 14.5¢/kWh 2025 · Pennsylvania median 17.4¢

Reliability

Minutes in the dark, year by year

Average minutes without power per customer in Pennsylvania (SAIDI), with and without major event days, against the median Pennsylvania utility.

0 100 200 300 400 20182019202020212022202320242025 All days 56 No major storms 39 PA median 198

Price

Residential cents per kWh

Revenue from full-service residential customers divided by their sales, as reported to the EIA.

0.0 5.0 10.0 15.0 20.0 20182019202020212022202320242025 This utility 14.5 PA median 17.4

Territory

Counties served

Counties where Citizens Electric Co reports customers. Open one for its full outage history.

Pennsylvania

Source: U.S. Energy Information Administration, Form EIA-861, 2018–2025. Reliability uses the IEEE 1366 standard where the utility reports it. Residential customers in 2025: 6,005.